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TranUSA, LLC Services

Technology burdens should not keep your company from performing at its best. Employees should not be side tracked by technology challenges from a slow Wi-Fi connection, poor audio quality on a customer call, to taking too long to print a document. Let us help your number one customers, your employees.

 

Network & Security Assessments

  • Security helps clients to see more, know more, and take the right action, using impactful threat intelligence and 24x7 monitoring of your IT environment.

  • Through a security assessment we are able to provide around-the-clock vigilance over your infrastructure, combine powerful technology to help detect, investigate, and alert you on valid security threats.

  • Deliver robust reporting for compliance and security posture needs.

End User Technical Support

  • Our support engineers have the experience, know-how, and resources to solve all your tech issues. Each is certified and crossed-trained in multiple specializations including networking, security, hardware & software support, and much more.

  • Seamless support is provided by phone, email, remote access, and in person.

  • Technical support is provided across all brands and devices supporting Fortune 500 companies, small businesses, and hundreds of individuals like you.

Technology Cost Analysis

  • Successful platform deployment, user adoption, and performance is our top concern when providing project management for any customer.

  • We accomplish this by understanding user issues, distribute tasks accordingly among our team members, and execute with complete visibility.

  • We make sure to Prioritize/Plan/Scale each project to ensure a well documented and successful project deployment that can adopt to your company’s growth.

End-User Platform Training

  • Training of the end users is one of the most important steps for a successful system implementation.

  • Getting the end users involved at this point is also a good way to get them excited about the system, as many of them may not have been involved with the project prior to training.

  • End users are good at using the system in more of a "real world" situation and can judge when process flows are not working.

  • By involving the users in the training, they will feel more confident about using it going into production resulting in a higher success rate of a successful implementation.

Detailed services

Network & Security Assessments

Network security monitoring is important to detect threats originating from outside the network, as well as from within. Our monitoring tools help root out suspicious activity from your on-premise or cloud networks. We provide proactive network monitoring allowing us to automate security alerts before they get out of hand.

End-User Technical Support

Our technical support services help fix problems fast, so your business has more time to focus on innovation. We offer real-time support, single-source accountability, and full visibility. Even if we didn’t work on your environment prior, we can support it with a highly trained team that has both broad knowledge and deep technical experience.

Technology Cost Analysis

With the increased attention on IT solutions in today’s business strategy, the importance of IT project management in these critical projects has become paramount. Our professional IT project management services help take the risk out of any IT initiative and ensure your IT project’s successful completion.

End-User Platform Training

Successful implementations are directly linked to the quality of the end user training and effective change management programs as these are critical to system adoption. We offer timely, cost-effective training solutions that will meet the needs of your end users and promote long-term knowledge retention.

 

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678-267-3058

Buford, Ga 30519

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